Inside Sales & Marketing Assistant Manager
Position: Inside Sales & Marketing Assistant Manager
Location: [Company Name], [Location]
Job Summary:We are seeking a highly motivated and skilled individual to join our team as a Inside Sales & Marketing Assistant Manager. The ideal candidate will be responsible for managing the marketing strategies and campaigns for our company, as well as overseeing the operations of our call center.
Responsibilities:
- Assist in creations of marketing design, video, and photography to increase brand awareness and drive lead generation on different marketing channels- Assist in tracking marketing campaigns across various channels, including social media, email, and content marketing
- Monitor and analyze marketing performance metrics to optimize campaigns and achieve business goals
- Stay up-to-date on industry trends and competitor activities to identify new marketing opportunities
- Ensure the Inside sales team/call center operates efficiently and effectively to provide exceptional customer experience in every way
- Monitor call center KPIs and performance metrics to identify areas for improvement and retrain developed process when improvements are needed
- Train and coach Inside sales team to provide exceptional customer experience and meet performance targets
- Coach and train Inside sales team on policies and procedures to ensure compliance and efficiency
Requirements:
- Bachelor's degree in Marketing, Business, related field, or at least five years of experience in Marketing
- Experience with video editing and production
- Experience with ServiceTitan
- Proven experience in marketing and call center management roles
- Strong leadership skills with the ability to motivate and coach team members
- Excellent communication and interpersonal skills
- Proven track record of developing and executing successful marketing campaigns
- Experience with marketing analytics tools and ServiceTitan is preferred
- Knowledge of Inside Sales operations and best practices
- Ability to multitask, prioritize, and manage multiple projects simultaneously
- Strong problem-solving skills and ability to make data-driven decisions
If you are a highly driven and results-oriented individual with a passion for marketing and customer service, we invite you to apply for the position of Marketing & Call Center Manager at [Company Name]. Join our team and help us drive growth and success through strategic marketing initiatives and exceptional customer experiences.
Compensation:
Salary: Base rate of $36,000 - $46,000 plus Bonus Program
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Paid time off
- Referral program